Advanced Research Clusters understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.arcgroup.io (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Information About Us
Our Site is owned and operated by the Advanced Research Clusters Portfolio Management Limited, a limited company incorporated in England and Wales (under number 03525212). Registered office 10th Floor, 5 Churchill Place, London, E14 5HU. For the purposes of data protection, we are a Data Controller, and are registered with the UK’s Information Commissioner’s Officer, registration number ZB140463.
What Does This Policy Cover?
What Is Personal Data?
Personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by usis inaccurate or incomplete.
- The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
- The right to restrict (i.e., prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the email and telephone number provided at the end of this policy.
It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed if we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us.
What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all the personal and non-personal data set out in the table below, using the methods also set out in the table.
We do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children, ordata relating to criminal convictions and/or offences.
|Data Collected||How We Collect the Data|
|Identity Information: full name||When you sign up for one of our newsletters (i.e., Exponent, ARC Newsletter etc.). When you submit ‘contact us’ form. When you register for an event on campus via Eventbrite.|
|Contact information: email address, telephone number, job title||When you submit ‘contact us’ form. When you register for an event on campus via Eventbrite.|
|Business information: company name||When you submit ‘contact us’ form. When you register for an event on campus via Eventbrite.|
|Technical information: IP address, browser type and version, operating system.||When you use Our Site.|
How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data, and our lawful bases for doing so:
|What We Do||What Data We Use||Our Lawful Basis|
|Respond to your enquiry||Identity data Contact data Business data||Legitimate Interest|
|Manage your event registration||Identity data Contact data Business data||Legitimate Interests|
|Supplying you with information by email that you must (you may opt-out at any time by unsubscribing).||Identity data Contact data||Consent|
|Administering the security of OurSite.||Technical data.||Legitimate Interests.|
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us me to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary considering the reason(s) for which it was first collected. Your personal data will therefore be kept for two years from the date it was collected, or until you unsubscribe to our newsletter(s).
How and Where Do You Store or Transfer My Personal Data?
We will store some or all your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
- We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.
- We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
The security of your personal data is essential to us, and to protect your data, we take several important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality.
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
- Maintaining data protection policies and procedures for all our staff to follow when handling your personal data.
- Providing regular data protection training to all our staff who process your personal data.
Do You Share My Personal Data?
|Recipient||Activity Carried Out||Sector||Location|
|HubSpot CRM (Data Processor)||Cloud-based software system to manage inbound marketing, sales, and customer service.||Marketing & Technology||Europe|
|Eventbrite (Data Processor)||Cloud-based event management and ticketing website.||Marketing & Technology||United States|
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, ourobligations, and the third party’s obligations under the law.
How Can I Control My Personal Data?
In addition to your rights under the Data Protection Legislation, whenyou submit personal data via Our Site, you may be given options to restrict our use of your personal data. We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Cookies provide information about individuals’ usage of the website, which may identify you as the same individual even if we do not know your name, we can identify location, IP address and device information. As such, we make sure you have a choice about the cookies that are placed on your device for our statistical purposes by Google Analytics, which help us to understand more about the ways in which people use our website. We would appreciate it if you opt-in to accept these cookies when the website asks you, as it will help us to improve it over time. In addition, marketing cookies help to understand the interests of our visitors so that we can better target our marketing activities.
We use first-party cookies (Cookies set by Us) and third-party cookies (cookies set by other providers, e.g., analytics providers such as Google, HubSpot).
|Necessary Cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. No consent is required for Necessary cookies.|
|CONSENT||Google Ads Optimization (Functional)||To store cookie consent preferences||Click here for an overview of privacy at Google.|
|AEC||Google (Functional)||Fraud prevention||Click here for an overview of privacy at Google.|
|_hs_initial_opt_in||HubSpot (Functional)||To provide functions across pages.||Click Here for an overview of privacy at HubSpot.|
|_hs_opt_out||HubSpot (Functional)||To store cookie consent preferences.||Click Here for an overview of privacy at HubSpot.|
|_hjSession_*||HotJar (Functional)||To provide functions across pages.||Click Here for an overview of privacy at HotJar.|
|_hssc||HubSpot (Functional)||To store anonymised statistics.||Click Here for an overview of privacy at HubSpot.|
|_cf_bm||CloudFlare (Functional)||To read and filter requests from bots.||Click Here for an overview of privacy at CloudFlare|
|Embed/v3/counters.gif (Pixel)||ARC Group (Functional)||Used to implement forms on Our Site.|
|Non-essential cookies: non-essential cookies have a range of functions, from allowing the website owner to understand how users are moving around and using their website (Statistical) to third-party cookies which look to build a profile of individuals that can inform their online marketing decisions (Marketing). Non-essential cookies require a user to ‘opt-in’ to accept the cookie onto their device.|
|_ga||Google Analytics (Statistical)||To collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including IP address, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Click here for an overview of privacy at Google.|
|NID||Google Ads Optimization (Marketing Tracking)||To provide ad delivery or retargeting.||Click here for an overview of privacy at Google.|
|IDE||Google DoubleClick (Marketing Tracking)||To provide ad delivery or retargeting.||Click here for an overview of privacy at Google.|
|1p_jar||Google Ads Optimization (Marketing Tracking||To provide ad delivery or retargeting.||Click here for an overview of privacy at Google.|
|_gcl_au||Google Adsense (Marketing / Tracking)||To store and track conversions.||Click here for an overview of privacy at Google.|
|_hssrc||HubSpot (Statistics)||To store a unique session ID||Click Here for an overview of privacy at HubSpot.|
|_hstc||HubSpot (Marketing / Tracking)||To store time of visit||Click Here for an overview of privacy at HubSpot.|
|_Hubspotutk||HubSpot (Marketing / Tracking)||To store and track a visitor’s identity.||Click Here for an overview of privacy at HubSpot.|
|_hjSessionUser_*||HotJar (Statistics)||To store a unique user ID.||Click Here for an overview of privacy at HotJar.|
|_hjFirstSeen||HotJar (Statistics)||Identifies a new user’s first session.||Click Here for an overview of privacy at HotJar.|
|_gat_gtag_UA_*||Google (Statistics)||To store a unique users ID.||Click here for an overview of privacy at Google.|
|_gid||Google (Statistics)||To store and count pageviews.||Click here for an overview of privacy at Google.|
|_hjIncludedInSession Sample||HotJar (Statistics)||To determine if a user is included in the data sampling defined by Our Site’s daily session limit.||Click Here for an overview of privacy at HotJar.|
|_ptq.gif (Pixel)||ARC Group (Marketing / Targeting)||Sends data to HubSpot about the visitor’s device and behaviour. Tracks visitors across devices.|
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Data Protection Lead):
Telephone number: 01235 250091
Postal Address: Quad Two, Rutherford Avenue, Harwell Campus, Oxfordshire, OX11 0DF
Terms and Conditions
A member is classified as anyone who works on one of our ARC campuses as an employee of a company within one of our owned buildings.
You will need to register using your work email address which will automatically unlock access. If your email domain is not recognised but you believe it should be, get in touch (link to marketing email) and we can look into it for you.